Vragen over het betalen
- What payment methods does Eleganza accept?
The following methods of payment are accepted by Eleganza-shop.com.
iDEAL offers a familiar, secure and convenient way of paying online. You can pay within the trusted online banking environment of your own bank.
You can use iDEAL right away if you do your online banking with ABN AMRO, ASN Bank, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank or Van Lanschot Bankiers.
When clients place orders online, Credit Card details are forwarded to a protected online banking system provided by MultisafePay which accept Visa, MasterCard and American Express.
Clients are guaranteed maximum Credit Card security because all transactions are processed using secured SSL servers.
Important: Our customer service will never ask nor accept creditcard details.
When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to Eleganza-shop.com.
Open for Belgium clients only. MisterCash offers a familiar, secure and convenient way of paying online. You can pay within the trusted online banking environment of your own bank.
In addition to the above mentioned payment methods we offer for our European clients also the postpay method by using Klarna Afterpay services.
All transactions will be processed and monitored by Multisafepay. Multisafepay keeps your payments safe with data encryption, PCI DSS, 3-D Secure, and advanced fraud protection.
- Are the prices shown including taxes?
Published prices are displayed in Euros including VAT.
Most countries are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price.
Upon request we can ship to on a DDU (Delivery Duty Unpaid) basis, which means that we ship your order excluding VAT. When shipping on a DDU basis the recipient is fully liable for all import duties, customs and local sales taxes. Payment of these is necessary to release your order from customs on arrival.
Is your question not listed?
Of course we'll be glad to assist you by phone.
Questions regarding shoes
+31 35 621 4050
Questions regarding menswear
+31 30 242 29 86
+31 346 244 095