The following payment methods are accepted online:

  • iDeal
  • Credit card
  • Riverty (pay afterwards)
  • PayPal 
  • The gift card
  • Fashion check

Yes in most cases. We work together with Riverty, they manage the after payments. Riverty afterwards payment service is supported in the Netherlands and Belgium.

If this is not possible, it may be caused by one of the factors below:

  • The order amount is too high.
  • The number of orders you have placed with us earlier.
  • Delivery at one of our stores.
  • There is no approval from Riverty

You can of course complete your order with a different payment method. Do you prefer not to pay immediately? When paying with credit card, the amount is only debited when your item has been delivered.

For more information about payment afterwards, please refer to

Yes, when you enter our webshop, you will immediately be in a secure internet environment. Due to the secure environment, it is not possible to secretly observe. The address and payment details are encrypted via an SSL connection. You can recognize a secure SSL connection by the lock icon in the browser.

The payment is ultimately processed via the MultiSafepay platform. For more information about this you can contact Multisafepay.

You can only pay with cash in our stores.

Yes, you can also place an order from Belgium. Delivery is free, and it will arrive the next day, just like for our Dutch customers. We offer the following payment methods for orders from Belgium:

ING HomePay
Riverty (pay afterwards)
Credit card

All payments made via the MultiSafepay platform are checked by an extensive fraud system. In addition, Eleganza also checks the orders with a high order amount or orders that have only been approved after many attempts. This way we can continue to guarantee the safety of payments and prevent abuse and fraud.


If you cannot find the answer to your question in our FAQ, do not hesitate to contact us by filling in the form below.